COVID-19 Safety Measures

We want to make sure that all our guests feel safe and have put a number of measures in place to ensure the wellbeing of all of our visitors and staff.

If you have any questions about our safety measures please feel free to email us.

Numbers will be strictly limited so that we can maintain appropriate distancing, and for our Summer Family Activities tickets should be purchased in advance (general admission can still be purchased – preferably by card – on arrival). If you would like a coffee, tea or cake we ask that, if possible, you do not use cash. Our tables and toilets will be regularly cleaned throughout the day and plenty of hand sanitiser will be available. One person from each family will be asked to leave their contact details. Wherever possible, adults are requested to wear a face covering whilst inside the Museum.

ON ARRIVAL

Please arrive at the welcome entrance near the river (it will be signposted). If you’re coming from Rotherhithe Overground, walk straight up Railway Ave for 2 minutes and you’ll find us on the left. If you’re coming by car or bike, our entrance is at the corner of Railway Ave and Rotherhithe St (please see on the map). Once you arrive, you will be invited to use the Piazza space while waiting.

ONE-WAY SYSTEM

There is a one-way system throughout the site with one entrance and one exit. At the end of the event please exit via the Terrace following the Exit sign, which will be clearly marked.

TOILETS

The entrance to the loos is through the side entrance to the Engine House (clearly signposted) and there is a one-way route downstairs to the two toilets. There will be hand sanitiser inside and outside the toilets. Please exit straight through the barn doors on the lower ground floor. The toilets will be checked and cleaned regularly.

TRACK & TRACE

In line with government regulations relating to Covid-19, numbers are limited. As requested by the Department for Health and Social Care, we will collect and keep your details safely and in compliance with GDPR legislation for 21 days before securely disposing of or deleting them. We will only share your details with NHS Test and Trace, if asked, in the event that it is needed to help stop the spread of coronavirus. We will not use your details for any other purposes or pass them on to anyone else.